Receptri
Receptri is an AI receptionist platform that answers calls and website chats 24/7 with a human-like voice, managing bookings and escalating urgent.
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About Receptri
Receptri is an AI-powered receptionist platform designed specifically for small and medium-sized businesses that cannot afford to miss a single customer call. The platform addresses a critical business problem: research shows that 62% of calls to small businesses go unanswered, and 80% of callers never leave a voicemail, resulting in significant revenue loss. Receptri solves this by answering every incoming call instantly with a premium, natural-sounding AI voice that is indistinguishable from a human receptionist. The system is built to learn your business automatically by reading your website, understanding your services, pricing, FAQs, and operational details. Once configured, the AI handles caller enquiries just like a trained receptionist would, booking appointments, capturing lead information, and forwarding urgent calls directly to your mobile phone. Receptri also includes a website chat widget that engages visitors 24/7, ensuring no customer interaction is missed across any channel. The platform supports over 29 languages using voices from ElevenLabs and Google, offers customizable business hours and call forwarding rules, and integrates seamlessly with existing workflows. It is trusted by dental practices, law firms, salons, estate agents, trades, and other service-based businesses across the UK. With a guaranteed 99% uptime SLA, response times under 2 seconds, and 24/7 availability, Receptri provides enterprise-grade call handling capabilities at a fraction of the cost of a human receptionist. Plans start from just £29 per month with a free 7-day trial that requires no credit card, making it an accessible solution for businesses of all sizes.
Features of Receptri
Phone Calls with Premium AI Voice
Receptri answers every incoming phone call instantly using a premium human-like AI voice that sounds completely natural and professional. The system handles frequently asked questions, captures lead information, books appointments directly into your calendar, and intelligently routes urgent calls to your mobile phone with full context. The AI learns from every conversation, continuously improving its responses and understanding of your business.
Website Chat Widget
The platform includes a beautiful, customizable chat widget that can be embedded on your website with just two lines of code. This widget engages website visitors 24/7, answers their questions based on your business knowledge, captures leads, and books consultations or appointments. All chat conversations are recorded with full transcripts, ensuring no lead is lost and every interaction is documented for follow-up.
Automatic Learning from Your Website
Receptri eliminates manual setup by automatically reading your website when you enter your URL. The AI scans your pages to learn about your services, pricing, FAQs, location, and operational details. This means you can go live in under 10 minutes without any technical knowledge. For businesses with specialized information, you can also add custom knowledge documents to enhance the AI's understanding further.
Live Analytics and Reporting Dashboard
The platform provides a real-time dashboard that displays every call and chat interaction as it happens. You can view full conversation transcripts, track caller intent, monitor lead capture rates, and analyze performance metrics. The system also offers exportable reports that help you understand call volumes, peak times, common enquiries, and overall customer engagement patterns across your business.
Smart Escalation for Urgent Calls
Receptri's AI is trained to detect urgency in caller conversations based on language, tone, and context. When the system identifies an urgent situation, such as a server outage or emergency service request, it instantly forwards the call to your mobile phone with full conversation context. This ensures that critical issues are handled immediately while routine enquiries are managed autonomously by the AI.
Multi-Language Support
The platform supports over 29 languages including English, Hindi, Bengali, Spanish, French, and many more. This allows businesses to serve international clients and diverse local communities effectively. The AI uses premium voices from ElevenLabs and Google, ensuring natural-sounding conversations in every supported language. You can configure different languages for different phone numbers or let the AI automatically detect the caller's language.
Use Cases of Receptri
Dental and Medical Practices
Dental clinics and medical practices use Receptri to manage appointment bookings, handle patient enquiries about services and pricing, and provide after-hours coverage. The AI answers calls 24/7, books consultations, captures patient details, and forwards urgent medical enquiries to the on-call doctor. This ensures no patient is left waiting and practices never miss a new patient enquiry, which is critical for revenue growth in healthcare.
Law Firms and Legal Services
Law firms leverage Receptri to handle initial client consultations, capture case details, and manage high volumes of incoming enquiries. The AI learns about the firm's practice areas, fee structures, and common legal questions. It books consultation appointments, screens potential clients, and escalates urgent legal matters directly to the appropriate attorney. This allows lawyers to focus on billable work while the AI manages front-desk operations.
Salons and Beauty Businesses
Salons, barbershops, and beauty studios use Receptri to manage appointment scheduling, answer questions about services and pricing, and handle cancellations or rescheduling. The AI integrates with the salon's booking system to check availability and confirm appointments. It also captures client preferences and service history, ensuring a personalized experience for returning customers while reducing no-shows through automated reminders.
Estate Agents and Property Management
Estate agents rely on Receptri to handle property enquiries, schedule viewings, and capture buyer or seller information. The AI learns about available properties, pricing, and neighbourhood details from the agent's website. It books viewing appointments, answers questions about property features, and forwards urgent offers or time-sensitive enquiries directly to the agent's mobile. This ensures agents never miss a potential lead, even while showing properties.
Trades and Service Businesses
Plumbers, electricians, builders, and other tradespeople use Receptri to manage service calls, quote requests, and emergency bookings. The AI captures job details, schedules service appointments, and provides pricing information for common services. When a customer reports an emergency like a burst pipe or electrical fault, the system instantly forwards the call to the tradesperson with full context, ensuring rapid response times that build customer trust.
Frequently Asked Questions
How does Receptri learn about my business?
Receptri automatically learns about your business by reading your website when you enter your URL during setup. The AI scans all pages to understand your services, pricing, FAQs, location, and operational details. You can also enhance its knowledge by uploading custom documents, such as price lists, service menus, or policy documents. The system improves with every conversation, learning from interactions to provide more accurate and helpful responses over time.
What happens if a caller needs to speak to a human?
Receptri is designed to detect urgency and caller intent. When the AI identifies that a caller needs to speak with a human, such as for an emergency or complex enquiry, it instantly forwards the call to your mobile phone with full conversation context. You can also configure custom escalation rules based on keywords, caller ID, or time of day. Routine enquiries are handled autonomously by the AI, freeing you to focus on more important tasks.
Can I keep my existing business phone number?
Yes, you can keep your existing business phone number with Receptri. The platform allows you to forward calls from your current number to your Receptri number, or you can choose a new local phone number in the UK, US, or Canada. The setup process is straightforward and takes just a few minutes. Your customers will never notice the difference, as the AI answers with a premium human-like voice.
Is my data secure with Receptri?
Receptri takes data security and privacy seriously. All call recordings, transcripts, and customer data are encrypted and stored securely. The platform complies with UK data protection regulations, including GDPR. You have full control over data retention policies, and you can export or delete your data at any time. Receptri is a trade name of Ruposhi Global Limited, a registered company in England and Wales.
Pricing of Receptri
Receptri offers three transparent pricing tiers with no hidden fees, no contracts, and the ability to cancel anytime. All plans include a free 7-day trial with no credit card required. The Starter plan costs £29 per month and includes 1 phone number, 100 call minutes per month, 50 knowledge documents, 2 team members, 30-day call history, and the website chat widget. The Professional plan is the most popular option at £79 per month, offering 2 phone numbers, 300 call minutes, 200 knowledge documents, 5 team members, 90-day call history, and a custom voice clone. The Business plan costs £199 per month and includes 5 phone numbers, 1000 call minutes, 350 knowledge documents, 20 team members, 180-day call history, API access, white-label branding, and priority support. Yearly billing is available with a 17% discount. Pricing is also available in USD and EUR currencies.
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